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Video Conference An Exciting New Approach to Continuing Education ~~~ A Video Conference is the SAME as a Live Classroom Seminar ~~~ What is a Video Conference? How does a Video Conference work? How Do You Know that I am Viewing the Entire Time?
When you log into the Video Conference, we are provided with information that allows us to know when viewers are connected or disconnected. We also use exercises and questions that require you to respond at various points through out the conference. And at the completion of the conference there are materials that will be faxed to us certifiying that you have attended and completed the conference.
What are the Benefits of a Video Conference?
How is a Video Conference Scheduled? How much does a Video Conference Cost? How Will I Receive my Certificate of Completion?
Certificates of Completion are emailed within one week of the completion of the conference and receipt of required materials. Business Ethics Principles in Team Development
NAB# 2742009-30208-10 | 10 Ethics hrs
This course provides a common sense, practical approach to doing good work, emphasizing the need to prepare in advance for ethical dilemmas. This course takes an honest, realistic view of how managers can help improve ethical behavior in the rushed, output-driven business environment. This course teaches practical methods for establishing and maintaining teams that maximize the collective strengths of the members.
Management Concepts and Resident Characteristics & Assessments
NAB# 1122009-29425-8 | 8 CE hrs
This course provides a common sense, practical approach to budget preparation and financial statements. This course also defines 'Diversity Effectiveness' and gives steps to 'Diversity Effectiveness' and how they can be applied. Learn and understand the characteristics of residents in long-term care facilities and how to assess those characteristics. These characteristics include Alzheimer’s, anxiety, arthritis, cholesterol, congestive heart failure, cold and flu, chronic obstructive pulmonary disease, dementia diabetes, disabilities, heart disease, high blood pressure, incontinence, osteoporosis, Parkinson’s, and stroke. You will also gain a basic understanding of the financial concepts, community resources and customer service that are necessary managing the operations of an assisted living facility.
Staying within the Law
NAB# 1022009-29412-8 | 8 CE hrs including 4 Ethics hrs
Learn how to manage your employees – legally. In this course you will learn (1) how to comply with the ADA requirements during the hiring process, (2) the definition of at-will employment and the four key exceptions, (3) how company policies are essential tools for preventing trouble in the workplace, (4) a three-step process in handling workplace issues, (5) how to take action in becoming more assertive, (6) understand the discrimination laws and how to avoid illegal discrimination, (7) the elements of an effective harassment policy, (8) the FLSA requirements for pay requirements, documenting hours and wages of employees, (9) the coverage and conditions under the FMLA for employees and employers, (10) the constitutional protections for free speech in the workplace, (11) how to accommodate religious beliefs, (11) how to identify substance abuse by employees and the regulations for drug testing, (12) the three principles of keeping interviews within legal boundaries (13) the restrictions involved in termination of an employee, (14) how to prevent company lawsuits and (15) the top ten issues when interacting with employees and how to stay on the right side of the law.
Journey Through Culture Change
Taking Institutional Care to Individualized Care
NAB# 1422009-29264-8 | 8 CE hrs
This 8 hour program is the foundation ~ the “WHY” of Culture Change. CMS conducted a 254 Nursing Home Research Study that clearly illustrates the value of Individualized Care. CMS is clearly supporting Culture Change. This exciting video series captures the Regulatory Side of Culture Change. You will get caught up on the concepts of Culture Change and be able to position your facility to succeed in your Culture Change Journey. Use this course to build the foundation for implementing your Culture Change journey.
Journey Through Culture Change
Pioneering Culture Change
NAB# 18022009-29260-8 | 8 CE hrs including 2 Ethics hrs
This 8 hour program is the walls of your house ~ the “WHAT” of Culture Change. This material was developed by the Galichia Center on Aging at Kansas State University in Manhattan Kansas. If you are actively pursuing, or just thinking about pursuing a Resident-Centered Care Facility, then this seminar will take you through the necessary concepts for implantation in your facility. These concepts include: (1) Intro to Culture Change, (2) Measuring Change, (3) Returning Control to Residents, (4) Family and Community, (5) Strengthening Staff, (6) Creating Home, (7) End of Life Care, (8) Activities and, (9) Dining. Use this course to build the walls of your Culture Change journey.
Journey Through Culture Change
Regulatory & Operations Issues
NAB# 16022009-29411-8 | 8 CE hrs including 5 Ethics hrs
This 8 hour program is the roof on your house ~ the “HOW” of Culture Change. Learn how the future survey process will be affected by Culture Change concepts, understand what you are now doing that is Culture Change, and finally develop a map for your journey. This will IMPROVE your Staff Engagement, Motivation, Trust, Ownership, and Profits by REDUCING your Stress, Conflict, Absenteeism, Staff Turnover, and Disputes. Use this course to put the roof on your Culture Change journey.
Cross Generational Communication
NAB# 1912009-29151-8 | 4 CE hours including 1 Ethics hours
Identify the four generations in the workplace: Traditionalists; Baby Boomers; Generation X; Generation Y. Who are they? What are their Critical Historical Influences, Cultural Factors, Characteristics, Events, Experiences, etc. How to work with each generation, in an effort to compare and contrast the values and the potential outcomes of generational interaction, consider and identify potential problems for an organization when people from different generations fail to communicate effectively. Compare and identify differing feedback styles and their impact, offer strategies for effective cross generational communication, and discuss Ethical Implication of each generation.
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