Our Policies

Our Customers Come First

Reschedule Policy
CHA Seminars recognizes that from time to time there are unforeseen circumstances that will prevent you from attending a seminar for which you have enrolled and paid registration fees to attend.  Please notify us as soon as possible that you will not be able to attend a seminar for which you have registered.  It is our policy to issue credit in lieu of a refund.  We will automatically issue a credit for any unattended seminar and this credit is valid for 24 months from the date of the missed seminar.
Forms of Payments
  • Check-by-Phone or Bank Draft 
  • Credit/Debit Card ~ AmEx, Discover, Visa & MasterCard
  • Company or Personal Check
Please note that there will be a $35 fee for ANY returned payment transaction.
Registration Forms
Please note that our Registration Forms are in PDF format.  If you are not on a high speed internet connection, our form may take longer to load.  Please be patient.  If you do encounter problems, please call 512-336-1005 and we will take your registration over the phone.
Certificate of Completion
We issue one Certificate of Completion for all courses completed during a license renewal period.  Your Certificate of Completion will be emailed to you within one week of receiving the required attendance documention to show course completion.  Your certificate will contain the following information as needed on the HHSC Continuing Education Record for license renewal: Title of Program, Name of Organization, Date, NAB Approval Number, Number of CE hours and/or Ethics hours.
Payment Statement Policy
This certificate is issued only upon (1) the completion of the requirements governing the license of the person whose name is listed on the certificate and (2) payment of funds as agreed on the Registration Form.  If for any reason transactions are disputed and funds are returned to the holder of the accounts, CHA Seminars will revoke said certificate for nonpayment of funds and notification will be made to the Texas State Board of Licensure for Nursing Facility Administrators, and/or any other Licensing Agency required to monitor Continuing Education, that the certificate for the seminars in question were obtained under fraudulent means and the certificate has been revoked.
Replacement Certificates
If you have lost or misplaced your certificate of completion, please call us at 512-336-1005.  Requests will be processed within 2 business days and emailed in PDF format. There is a $25 fee RUSH processing or requests to fax certificates to any licensing board.
Privacy Policy
CHA Seminars recognizes that privacy is very important to our customers.  In our ongoing effort to exceed customer satisfaction, we pledge to protect the security and privacy of all personal information collected by this web site.  This includes our customers' names, addresses, telephone numbers, email addresses, payments sources and any information that can be linked to an individual.

CHA Seminars is the sole owner of all information collected on this web site.  We will not sell, share, rent, lease, trade, swap, exchange or barter your information with anyone.  We will use your information to respond to your requests such as newsletters, seminars updates and course registration.  We will not share your information with any third party outside of CHA Seminars, other than as necessary to fulfill your request, e.g. course registration.

CHA Seminars will use your email address to send our weekley and monthly newsletters, seminar schedule updates, current job openings and recent resume postings.  You may opt-out of any future contact from us at any time by simply contacting us via the email address or phone number given on our website.

CHA Seminars takes every precaution to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.  Only employees who need the information to perform a specific job, e.g. course registration, are granted access to personally identifiable information.  All employees are kept up-to-date on our security and privacy practices as well as reminded on a regular basis about the importance we place on privacy, and what can be done to ensure our customers' information is protected.  Finally, the computers/servers that we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this Privacy Policy, please contact us immediately at 512-336-1005.